Privacy Policy
Where can I buy Parlux hair dryers?
PARLUX products are available worldwide, contact us directly at our email address customer-care@parlux.it and we will provide you with the address of the Parlux retailers closest to you.
Can I buy Parlux hair dryers directly from you?
Parlux sells to hairdressers at the list price plus VAT, but at our stores you can find interesting offers. To find out the list of Parlux distributors, contact us directly at our e-mail address customer-care@parlux.it and we will provide you with the address of the Parlux retailers closest to you.
Can I buy Parlux hair dryers online?
To find out the list of Parlux online retailers in the country, contact customer-care@parlux.it directly
How long is the warranty on Parlux products?
The Parlux warranty is valid for six months as it does not concern small consumer appliances but a specific sector that concerns professional electronic devices.
If the product is under warranty, according to our instructions (found in the product box), you must send the hairdryer directly to our office:
PARLUX SpA
Via Goldoni, 10/12
20090 Trezzano on the Naviglio
Milan (Italy)
By entering your complete data (name, surname, address and telephone number), specifying "request quote", which indicates the following: if the product is under warranty it will be repaired free of charge and sent back; while if different problems are found, caused by impacts or other elements outside the coverage of the warranty, we will take care to contact the customer as soon as the product is viewed, before proceeding with the repair.
If my Parlux hairdryer is no longer under warranty, who should I contact?
Parlux takes care of the repair of products under warranty, while for repairs outside the warranty coverage it is necessary to contact our authorized service centers.
To find the service center closest to you, visit our website in the service center area or contact us directly by sending an email to customer-care@parlux.it
How do I know if my Parlux hairdryer is original?
To find out if the product is original, please provide us with the serial number found on the handle of the product by sending an email to customer-care@parlux.it
Can I have a Parlux hairdryer with universal voltage?
No. At the moment Parlux hair dryers produced for the Italian market with 220v voltage cannot be used in any other international territory that uses a different voltage (for example 110v), not even with an adapter. This is because the power of the Parlux product is very high and a simple transformer is not able to convert the hairdryer current from 220v to 110v.
I would like to become your direct distributor, how can I do it?
To resell Parlux products in your hairdressing supply store, contact us directly by sending an email to customer-care@parlux.it , indicating your area of relevance and your telephone number. We will be happy to put you in touch as soon as possible with a Parlux agent, to provide you with all the information you requested.
Is it normal that when I turn on the Parlux hairdryer I see a small spark inside the switch?
Yes. The "sparkling" that you notice when switching the keys is a normal effect that occurs in all electrical contacts. In this case, the switching occurs inside the insulating casing of the switch which in turn is enclosed by the handle of the hair dryer which is also made of plastic insulating material (in fact the hair dryer is double insulated). Since there is a very small gap between the two parts, the sparkle is sometimes visible from the outside too, but from a safety point of view there are absolutely no problems.
The only precaution, as per the instructions for all types of electrical contacts, is not to use the hairdryer with completely wet hands and of course to use it away from water.
Why should I choose Parlux?
The Parlux hair dryer will help you work better in the salon by providing you with more power to reduce drying times. It also has a much longer lifespan than any other hair dryer available on the market, making it the most convenient for the professional hairdresser.